Job Description

Key Responsibilities:

· Effectively and accurately perform administration tasks as required according to the business needs of the Masterkey department.

· To assist with the administration of company license's as required.

· Loading of master key orders to factory system using E-Planner software.

· Assist in the production of Masterkey codes according to certain defined rules either using a computer programme or calculating the codes manually.

· Production of work orders and key orders in order for the Mechanical Locks Workshop to assemble locks and cut keys.

· Organising and performing dispatch of work orders and key orders.

· To be responsible for the accurate, efficient and timely production of any information to ensure that the customers needs are met.

· Maintaining and keeping up to date system records, which involves both a computerised database and paper records.

· Fast and efficient handling of requests for assembly instructions and information.

· Identifying opportunities for reducing complexity and cost of doing business.

· Accessing the system records to verify and obtain system information.

· Providing support / cover for related administrative tasks as necessary such as filing and dispatch of post.

· To monitor targets as agreed, ensuring the targets are met and report results of these and other KPI’s.

Required Knowledge, Skills, and Abilities

· Demonstrate strong analytical skills. · Have the ability to deal with situations requiring a very high level of accuracy. · Have an aptitude to learn about the technical aspects of keying systems and products. · Brilliant planning and organisation skills. · Excellent problem-solving skills. · Demonstrate good overall IT skills with an emphasis on Database Systems. · Show great communication and interpersonal skills. · Be an excellent team player with the ability to work successfully as an individual.