Job Description

Main duties and responsibilities of the Fleet Management Assistant
• Cost control and reduction of invoices
• Issuing of start-up and final order numbers
Dealing with proformas
• Ensuring that repairs are in line with industry standard
• Monitoring part prices in line with NPA’s
• Ensuring that damage and recharges are flagged to the recharge team (tyres, IL & EOL)
• Ensuring that warranty and goodwill is maximised to the benefit of the group
• Recovery of credit notes
• Issuing of invoices for rebate and downtime
• Maintenance and repair input into the FM system
• Input of tyre information into the FM system
• Creation and supply of p/o for tyre jobs
• Supporting wider teams with - Call handling and Fleet maintenance bookings and administration
Key results and objectives of the Fleet Management Assistant
• Improvement in the turnaround time of proforma’s and final invoice p/o issues
• Regular proven and auditable cost savings
• Increase in recharge / damage identification
• Reduction in maintenance costs

Required Knowledge, Skills, and Abilities

• A minimum of 12 months experience in a role in an HGV fleet management environment, workshop administration, maintenance control or service advisory positions. • Excellent and effective communication and interpersonal skills • Good negotiator • Must be proactive and be able to pay keen attention to the smallest of details • Strong IT skills – internal systems, Microsoft excel, outlook etc • Ability to work as part of a team and equally un-supervised • ‘Can do’ attitude