Job Description

The Service Charge Team Leader role is to lead a team of four accounts payable administrators and to ensure we pay suppliers within 14 days of receipt of invoice.

Key Responsibilities

• Support, coach and mentor 4 AP reports, identifying training and development needs
• Matching and input of approx. 300 Invoices per week, ensuring that invoices meet all internal criteria before processing against a PO.
• Hard post of approved invoices performed daily/weekly in Qube
• Sending weekly Outstanding PO approvals report to the wider business
• Resolving queries from suppliers and colleagues for assigned portion of the ledger.
• Daily Accounts Payable Mailbox Distribution
• Reconciliation of supplier statements on a monthly basis in line with process.
• Checking and approving of supplier reconciliations for AP reports.
• Ensuring all emails are resolved within one week of receipt.
• Assisting with weekly BACS cycle and raising CHAPS as needed.
• Ensure procedures and processes are adhered too.
• Assist the AP Manager with running appropriate KPIs to monitor performance of the department including weekly stats.
• To perform general service charge accounting system housekeeping to maintain integrity of the accounting information.
• Work with the Property Finance Managers on postings during month end reporting.
• Proactively ensure that invoices are paid within 30 days in accordance with our Commitment to the Prompt Payment Code.
• Assist with projects in improving the current processes and procedures within both the team and the department.
• Various weekly/monthly reporting as requested by AP Manager.
• Escalating urgent queries to AP Manager
• General ad-hoc duties as requested by AP Manager.

Required Knowledge, Skills, and Abilities

• Minimum 3 years’ supervisory experience
• Strong accounts payable experience
• Ability to solve problems and resolve queries in a timely manner
• Methodical, highly organized, attentive to detail, able to priorities
• Great written and oral communication skills and a professional manner
• Strong team player
• Excellent working knowledge of excel (lookups, pivot tables) and word
• PO systems
• Ability to work to tight deadlines
• Extensive Reconciliations
• End to End Bacs Cycle
• Self-discipline, Confident, articulate, self-starter, accurate
• Property/ECS experience
• Experience using QUBE Accounting