Service Manager
Permanent,Full-time
Job Description
- Provide day to day support to portfolio managers, traders and investment specialists
- Act as a central point of contact to for all functions within asset management as it pertains to the middle office support of fixed income
- Design and implement applicable and relevant metrics, demonstrating R.O.I
- Engagement with technology, middle office and the business to ensure that the platform fulfills its requirements of providing accurate investment record
- Design and document policies and procedures relevant to the support of the investment business
- Partner with technology teams on enhancement workflow and prioritization, in conjunction with day to day production necessities.
- Ensure a robust process for managing this is implemented
- Maintain a robust controls environment providing oversight of off-shored services
- Provide engagement with internal and external audits as required
Required Knowledge, Skills, and Abilities
- Experienced Fixed Income Securities with 3-5 years of relevant experience including project experience
- Self-starter who is analytical and creative in their thinking; ability to quickly analyze information and creatively reach solutions and execute their implementation
- Interact and communicate effectively - written and verbal - throughout all organizational levels and roles
- Strong relationship management skills to build sustainable and productive alliances across matrix organizations
- Thorough understanding of asset management products and clients is essential, as well as a thorough understanding of accounting principles, and performance and attribution methodologies
- Strong quantitative skills, comfortable with formulas, attribution measurement methodology and risk measures
- Working knowledge of securities operations, trade processing, mainframe accounting systems and performance system architecture
- Experience in using Signavio, Alteryx and Acceptor would be a plus
- Strong knowledge of all asset classes and investment concepts
- Excellent analytical skills, problem solving, and critical thinking, along with an ability to identify problems, design and articulate solutions, and implement change
- Ability to multi-task seamlessly while rigorously maintaining a strong attention to detail
- Bachelor's degree in Finance, Economics, Mathematics or Computer Science (or similar discipline) from an accredited, high quality institution
Reference no: 103952