Customer Service
Full Time
Job Description
Passionate about customer service? Want to work for a company that will actually let you grow? Based in West London, this organisation provide outstanding customer service, resolving insurance queries for mobile phone users throughout the UK. This is a fantastic opportunity to earn a £19,000 per annum with an achievable OTE of £25,000. The team culture is fun and energetic and the company offers fantastic training and career progression opportunities!What would you be doing?
* Interacting with a range of customers, providing a high level of service; communicating effectively via telephone and email
* Providing 'First Call Solution' to clients; understanding the issues and resolving the problems efficiently
* Providing a quality service; our client delivers a world class customer experience and will train you to do so too
What is required?
* Customer service experience - can be in a call centre, hospitality, banking, retail etc.
* A friendly, professional and vibrant personality
* An excellent telephone manner and communication skills
* Problem solving ability and listening skills
* Happy to work to a shift pattern between the hours of Mon-Fri 8am-9pm & Sat-Sun 9am-6pm (40 hours per week with shifts sent 5 weeks in advance)
What this opportunity can offer you:
* £19,000 per year salary
* A realistic, customer focused bonus structure (OTE up to £6,000)
* A fun and energetic working environment
* A fantastic chance to progress your career
Required Knowledge, Skills, and Abilities
Reference no: 1041