Overall Responsibility for the management of a portfolio of strategic Fintech accounts to deliver innovative solution to maximize revenue opportunities
Develop strong relationships and understanding including programme managers, processors, card bureau, consultants, etc.
Drive business development opportunities and deliver RFP responses across the portfolio, delivering increased revenue and/or market share.
Broaden the relationship with each account to drive more strategic discussions and entrenchment with the MC brand
Support growth of each account through Product and VAS sales
Responsible for ensuring customers solutions are compliant with Mastercard rules and standards working closely with key internal partners such as AML, Legal and Franchise
Push Mastercard internal organization to be more nimble to address Fintech needs (pricing, customer delivery, marketing, advisors, etc.)
Abide by company’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with company’s guidelines.
Required Knowledge, Skills, and Abilities
Resilience and can-do/positive attitude
Ability to navigate through the MC organizations
Self-started/self-motivated
Driver of results/action oriented
Ability to think outside the box and recognize the value of alternative thinking
Demonstrate strong relationship management experience throughout all levels of customer organizations
Ability to build and maintain internal relationships with senior management and key stakeholders across the business, gaining support for the strategic direction of the business
Strong commercial acumen, delivering customer business agreements with strong net revenue results to the business unit
Well versed in Mastercard’s solution selling approach and sales tools such as Salesforce
Good communicator and influencer with strong negotiation skills.
Essential to be comfortable in a multi-tasking environment with the ability to give clear direction to team and customers alike