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Relationship Director
  • United Kingdom - London -
2 years ago
Director
Full Time
Job Description

This role involves you being responsible for a portfolio of clients in line with the strategy for the Real Estate team within Corporate and Commercial Banking, with a focus on client acquisition, maintenance, relationship development and retention together with management of all aspects of risk.

The difference you’ll make.

  • Demonstrating a client centric approach to deliver solutions for existing clients and new to bank prospects to meet their short and long term needs by working collaboratively with other areas of the organization to achieve this
  • Developing and managing a portfolio of customer transactions, supporting clients, retaining, and growing business.
  • Building and managing external relationships promoting the reputation and image of Santander with customers and external stakeholders, including building a strong professional advisor network.
  • Approaching the role with a digital mindset, optimizing use of digital tools including Salesforce, nCino and digital onboarding.

Benefits

We offer a wide range of benefits that you can choose from and tailor to your needs.

  • Competitive salary
  • Eligible for a discretionary performance-related annual bonus
  • Pension with generous contributions of up to 12.5% from company, depending on your own contribution and length of employment with us
  • 30 days’ holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year
  • Company funded individual private medical insurance
  • Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, healthcare cash plan and health assessments
  • Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover

Required Knowledge, Skills, and Abilities
  • Proven relationship management ability, including excellent communication and interpersonal skills, with an optimistic mind set and an ability to inspire others to positively embrace challenges and promote company behaviors.
  • Full understanding of the relationship between risk and return, utilizing Bank models to undertake returns analysis on lending deals for clients and prospects
  • Working knowledge of Salesforce or similar CRM systems and Office 365.
  • Good organizational skills. Prioritizes workload ensuring client and business deadlines are met.
  • Line management experience with, coaching, development experience
  • Existing relationships within the Real Estate function community and a proactive approach to business development, in relation to new activity and the ownership and conversation with prospects.

Reference no: 104304

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