Job Description
To provide on-site assistance on each Assurance assignment in an efficient and effective manner, and to help ensure that clients receive a quality service in all aspects.
Responsibilities
- To be a key part of Assurance teams undertaking assignments, including opportunities to lead the on-site element of the work.
- To ensure that each assignment is undertaken in accordance with the pre-assignment instructions, and to carry out all aspects of the assignment efficiently, thoroughly and in accordance with the firm’s procedures.
- To ensure Assurance quality at all times, contribute to internal and external quality assurance, ensuring all actions are completed in line with the firm’s and the profession’s standards.
- To communicate any problems in complying with these instructions, or any contentious issues identified, to the assignment manager immediately, identifying and commenting upon the possible solutions.
- To provide adequate briefing, supervision, and “on the job” training for less experienced members of staff.
- To act as day to day point of contact for the client, and to practice the principles of excellent client service at all times.
- To maintain an awareness of the firm’s specialist services and publications. Ensure added value to clients.
- To review work completed by less experienced staff for adequacy and completeness, and to undertake job appraisal reviews.
- To summarize actual time spent compared to budget on each assignment, and to perform the firm’s review and completion procedures before passing the files for manager review.
- To maintain training records conscientiously and to keep up to date with examination studies, as applicable.
- To attend staff meetings and training and to assist in student recruitment, training and marketing activities as required.