Working collaboratively with our client teams to deliver a wide range of marketing projects across different channels
Building strong relationships with our core team, the wider team and all your clients
Owning the execution and delivery of projects, run rates and client satisfaction through catch ups with project owners and the weekly account/project management WIP
Leading project managers working on projects with you and taking responsibility for their delivery, attention to detail, quality and relationships
Line managing one of our Project Managers, setting objectives and helping them meet career objectives
Escalating any service, quality or process issues to leadership team where needed
Leading and managing your projects in terms of profitability, forecasting, client budget management and tracking
Required Knowledge, Skills, and Abilities
Excellent people and client engagement skills with the ability to proactively organize and influence clients, building strong and effective working relationships
Excellent account leadership skills with financial and commercial acumen, creative judgment, and the ability to think strategically
Experience across the full range of marketing channels and the curiosity to learn about and experience new ones as they approach mainstream adoption
First-rate communication and storytelling skills, in person, on zoom, in email and on ppt – with a preference for picking up the phone rather than emailing!
Strong creative appreciation with the ability to generate ideas and practically contribute to the end-to-end creative process
The confidence, empathy and pragmatism to allow you to stand up for what we think is creatively and strategically right – but recognize stakeholder demands on our client teams
The ability to manage and develop junior team members
The personality to fit into our team quickly, build relationships and add value
The ambition to learn, develop and progress
Experience of Financial Services or other large-scale accounts in regulated industries, such as utilities or telecoms
5 years+ agency experience; you'll probably already be working at or very near to Account Director level