Job Description

We are currently seeking an Account Director with solid client services experience in healthcare who can lead on assigned advocacy and policy accounts. They will have strong, demonstrated capabilities in relationship building, brokering, and a passion for healthcare. The position offers a great opportunity for an individual to work with leading healthcare clients to develop and delivery advocacy and policy programmes.

What you’ll do?

• Serves as a crucial interpreter of current public health and healthcare policy, including: tracking the latest developments (i.e. supra national, regional and / or national level); identifying opportunities for clients; and being well versed in ‘cross cutting’ policies / discourses that can strengthen the impact of campaigns.
• Develops presentations, creative briefs, communication materials and, stakeholder maps, policy audits and papers, as well as other internal/external communications that are strategic and meet the client’s objectives.
• Ensures client feedback is gathered, understood and addressed as appropriate across all deliverables.
• Manages the development of clients’ advocacy and policy strategies and tactics; collaborates with multiple internal stakeholders to ensure consensus around tactics’ scope and approach.
• Evaluates and analyzes data, including developing succinct, accurate summaries and analyses of research that include recommendations for clients.
• Partners with functional area-experts within the agency in support of integrated marketing campaigns.
• Lead operational efforts and be accountable for the financial performance of engagements through close management of budgets and team members
• Manage client budgets and resourcing, budget tracking, staffing and billability
• Manages the strategic direction and positioning of the advocacy and policy offer, including: development of key materials (thought leadership, credentials etc.); engagement in new business & marketing activities; and ideation of new proprietary tools or products.
• Participate in new business development through proactively identifying and pursuing opportunities to grow existing business in the advocacy and policy space.

Company offers a comprehensive benefit program and perks, including a primary office location, 25 days holiday, private medical insurance, dental insurance, pension contributions and a five-week sabbatical program. Other perks include health and wellness reimbursements, happy hours, and free healthy snacks to keep you running all day long.

Required Knowledge, Skills, and Abilities

• Experience in a professional environment within the advocacy, policy and external affairs/communications industries.
  • Ideally, this should include direct experience with policy making institutions / political or parliamentary stakeholders / civil society & advocacy organisations.
  • Integrated communications experience preferred.
• Must have in-depth knowledge and understanding of the European and global (UK where applicable) policy landscape, as well as experience working with advocacy to deliver large scale campaigns
  • Additionally, interest and knowledge of the latest concepts, trends and data led insights on public policy making & analysis, would be encouraged!
• Bachelor’s degree or equivalent experience is required
• Excellent business communication skills
  • Informal/formal presentation and writing skills; including presenting to clients
  • Skilled in data communication
  • Can explain complex technical terms, clinical trials, and studies pertaining to the brand
  • Able to develop final documents and presentations
  • Edit junior staff writing and presentation material
  • Able to communicate critical information to management and the client
• Very comfortable working with clients directly.
• Able to develop solutions to meet client needs and problems:
  • Collaborates with internal partners to strategize ideas
  • Researches the market to identify trends and data to support ideas
  • Understands program objectives and strategies
• Ability to direct and synthesize research for new business.
• Must be highly organized, mindful of deadlines and budgets, able to multi-task and work under limited supervision.
• Demonstrated strong work ethic, with a track record of following through on client requests and with high-quality deliverables on schedule and on budget.
• Have a professional presence, perform with a sense of urgency and with a profound client service orientation.
• Experience with Microsoft Office tools (PowerPoint, Word, and Excel).
• High energy, able to effectively operate in fast-paced, growing and evolving environment.