Job Description
You will be responsible for promotion of high-quality sales, supply and customer service processes to all strategic partners. In addition, you will be responsible for leading and owning the implementation and onboarding of new strategic partners through to launch.
Your role will also involve:
- Facilitating and resolving general day to day partner queries and issues, ensuring Partner complaints are resolved quickly and effectively
- Upselling and cross selling opportunities to partners that meet customer’s needs
- Understanding partner’s data requirements including the provision of MI packs, performance enhancing MI and private credit data
- Managing our partner’s access to digital tools including removing friction from the digital customer journey
- Implementing, developing and continually review processes, ensuring their effectiveness and efficiency
- Remaining aware and informed of regulatory changes, ensuring these are applied appropriately to maintain service for the partner and compliance for both the partner and Premium Credit
What we can offer?
We pride ourselves on offering an inclusive and supportive working environment where employees can thrive and a culture that encourages people to develop and evolve.
Our excellent benefits package also includes:
- Incentive scheme
- Pension
- 25 days’ holiday in addition to bank holidays
- Life Assurance
- Income Protection
- Private Medical and Dental insurance
- 24/7 access to Employee Assistance Programme
- Mental Health First Aiders
If you are keen to make a positive impact in our business and with our partners, we would love to hear from you.