Job Description

Due to continued growth and ongoing success, this is a newly created position of Operations Director to join the senior management team within this established business.

• Fully immerse yourself in the business and culture to direct and drive their growing operational needs
• Financial management and reporting; forecasting, keeping budgets on track, invoicing, oversight of P&L.
• Manage the development and evolution of agency processes and structure, including data management, IR35 and GDPR
• Oversee HR functions including recruitment, onboarding, resourcing, L&D and retention.
• Ensure office space is utilized effectively, maintained to a high standard and is a positive and productive place for the teams to meet.

Required Knowledge, Skills, and Abilities

• Operational experience, ideally in an agency setting, with a good knowledge of HR and operational legal formalities.
• A strategic mindset, and an understanding of how to plan and deliver operational strategies.
• Can effectively manage the finances within this busy, fast-paced agency environment
• Adept at multitasking and not afraid to roll your sleeves up and get stuck in
• An excellent communicator who can listen, understand, engage and influence a wide range of personalities.
• Cares about people and believes in the development of strong work communities and collaborative problem solving