Job Description

The pace is fast, so being organized and having the ability to multitask is essential, however there is a great support network amongst all team members. This is a key role within the team, with lots of development potential for the right person. You will be taking ownership of projects and providing support with a pro-active attitude, ideas and opinions.

This full-time role is offered on a 12-month maternity cover basis and working in a hybrid model from our London office.

Key Responsibilities:

• Responsibility for smooth running of a number of key Client accounts, including account growth and idea generation
• Building long-standing and trusting relationships with our Clients and key stakeholders
• Working effectively with our integrated teams and wider agency network to ensure that campaigns are delivered to agreed timescales and in line with Client briefs
• Commercial accountability for and development of existing Client business
• Day to day management and development of colleagues within the team, including managing the workflow of designers and freelance resource
• Demonstrating creative initiative to guide and champion great ideas
• Accurate and timely financial and job management

We can offer

• Competitive salary + benefits
• Global career development opportunities
• Hybrid working with 2 days in the office (usual hours 9 - 5:30pm, Monday to Friday)
• Opportunities to get involved with working groups such as Diversity & Inclusion, Wellbeing, and ESG / Sustainability

Required Knowledge, Skills, and Abilities

• Senior Client Manager, ideally with experience of the fintech or professional services sectors
• Proven ability to sustain and develop valuable Client relationships
• Demonstrate enthusiasm, energy, innovation, strategic and creative thinking
• Ability to work collaboratively within a fast-paced environment
• Ability to interpret a brief and add value through innovation and experience
• Strong presentation skills and an ability to develop compelling Client strategies
• Confident and personable with exceptional Client facing skills
• Highly organized with exceptional attention to detail
• Proven ability to deliver to deadlines and within budget and solid commercial awareness