Job Description

You will be a confident and organised individual who will play a crucial role in strategically leading the day-to-day business relationship with clients, helping them position their brands across multiple touchpoints and the consumer journey, from brand identity and packaging through to motion, activation, and experience.
This is a permanent role, offered on a full-time or part-time basis (of no less than 4 days per week).

WHAT YOU WILL DO

• Strategically lead the day-to-day business relationship with clients and continue to build strong relationships across our client portfolio.
• Help clients position their brands across multiple touch points and the consumer journey, from brand identity to packaging, through to motion, activation, and experience.
• Progress account and project activity, identifying any road-blockers or potential issues ahead and solving these proactively.
• Drive forward the creative for any brief, partnering with the design teams to set the work up to deliver to the client, and always striving for the best.
• Develop a deep understanding of the client’s business and needs, including their product/service, goals, motivations, pressures, and challenges.
• Bring strategic insight to client conversations and refocus creative teams and clients with strong negotiation skills.
• Manage client expectations in relation to budgets, timelines, and project deliverables.

Benefits

• 26 days base holiday plus Christmas closure, Inspiration days and Oxygen days
• 5% pension contribution with optional salary sacrifice (and with the employer saving ‘gifted’ back to the employee’s pension pot)
• Hybrid working environment with work from home up to 4 days per week and one day in the studio (Thursday)
• Flexible working hours (8-10am and 4-6pm) and 3pm finish Fridays
• Monthly home working allowance
• Annual salary review and bonus scheme
• Performance based promotions
• Private medical insurance, health cash plan and life assurance
• Enhanced parental benefits
• Annual Summer and Christmas party along with various other social events throughout the year
• Up to 4 weeks’ ‘Workcation’ every year
• A fabulous and fun Studio environment

Required Knowledge, Skills, and Abilities

• You have previous experience working in a similar agency environment.
• You have a wealth of experience working with consumer brands across a global footprint.
• You have proven confidence to negotiate and communicate with both peers and clients.
• You have held the position of a trusted voice and leader to clients, providing appropriate advice and guidance from the beginning to the end of a project.
• You possess strong financial skills with the ability to deliver on client needs within budget.
• You have the ability to think about the “big idea” but with strong attention to detail and proven execution.
• You are a natural leader, comfortable at guiding conversations and identifying new opportunities that stretch both the scope of the work and brands, ultimately delivering organic growth.
• You are a proactive self-starter with a curious nature and have the ability to demonstrate both creativity and intellect about what’s next for the brand and your clients.
• You have fantastic communication skills, both verbal and written.
• You are organized and able to make quick and smart decisions.
• You are eager to explore the next new ways in all aspects of a brand, having awareness of the latest brandworld insights and trends as well as understanding how brands engage with customers across an omni-channel basis.
• You are a natural problem solver.