Job Description

• Managing daily key stakeholder relationships, with a focus on BUs;
• Oversight/guidance for Creative/Media partners and wider team;
  - Guiding daily workloads alongside VP/AM to ensure project expectations are met - on time/on budget/every time
  • Ensuring global synergy
  • Identifying and overseeing scoping of all new work streams;
• PMs creating relevant documentation, ready for VP approval and intro to relevant Product owners 
• Oversee all deck creation;
  • With support from VP for framework approval
  • Distribution to team for input as required
  • The first pair of “client-friendly” eyes on Production based decks created by PM team
  • Escalates any concerns from an agency process perspective to VP for collaboration/solutions
  • Oversees development of Account Manager (50% funded by Producer MSP), delegating tasks as required
• Guidance on implementing best practice across new work streams such as DCO/DTC, etc.
• Leading QBR framework;
  • With PMs/AM team providing recons and data pulls as requested
  • Works with VP to undertake data analysis and narrative/storytelling
• Oversees J+ Workflow implementation/adoption (alongside AM/Ops Manager/PM team) - adoption is everyone’s responsibility
• Oversees commercials and finance processes alongside AM/VPs
  • Trackers & reconciliations to be updated
• Works with AM to align Shoot Productions into Mastering pipeline where required
  • Working with Production (Head of Content/ SPD) to ensure we are added to the post-production roster for all creative shoots

Ability to conduct themselves in a business environment. Flexible to variable team dynamics and cultures. Quickly building and nurturing mutually strong working relationships both internally and externally. Embraces and promotes new ways of working. Fosters a learning culture.
Benefits

• Flexible working
• Annual Bonus
• Anniversary Increase
• Training and Development
• Life Assurance
• Employee Assistance Programme - Counseling

Required Knowledge, Skills, and Abilities

Ability to build internal/external relationships at all levels;

• Working with an internal team in Client management, Project Management, Finance and Production
• Liaising with the Jellyfish Tech Solutions (JTS) team to develop our systems offering through our proprietary platform, J+ Workflow (alongside AM).
• Managing status, finance trackers and wash-ups/reconciliations - as well as any other Client Management task as needed.
• Resourcing; dealing with internal resourcing teams, daily stand-ups, completion of weekly brief pipeline, etc.
• Be a trusted partner who inspires confidence for what can be a chaotic client, whilst a strong sense of responsibility, ownership and a commitment to delivering best practice
• Understanding and genuine enthusiasm for all media channels
• Experience of campaign management
• Good attention to detail
• Cool and calm when working under pressure along with the ability to anticipate, and solve problems
• High level of organization with brilliant multi-tasking skills to manage multiple projects and deadlines so we deliver on time, every time (alongside PMs/Producers)
• Understanding and mastery of relevant technology
• Ability to assess and review working practices to help identify improvements on an ongoing basis, alongside Snr AM/PD
• Compelling ‘can do’ attitude - energetic, dynamic and innovative
• Good team player; collaborative but also a self-starter, able to work independently
• Flexible approach to working hours; typically 9-5.30pm (clients are 1hr ahead)