To assist with the collection of outstanding rental and other invoices enabling the Customer Accounts Team to achieve weekly and annual targets.
Gain a good understanding of the Customer Accounts Process Document and support the Customer Accounts team in ensuring that the team follow the correct processes and procedures.
Required Knowledge, Skills, and Abilities
1-2 Years Experience in an accounts based Customer service role
Proven track record in delivering strong results against arrears/debt targets.
Experience of developing and maintaining relationships with Customers
Excellent communication skills, confident telephone manner and good written skills.
Intermediate skills in the use of business operating systems including Microsoft Office