Job Description

•  Process customer refunds;
•  Raising legal charges and post solicitors receipts onto customers accounts;
• Raising payments onto the online banking system;
• Investigation of items in suspense;
•  Reconcile unsettled charges and receipts;
•  Support the accounts team in adhoc projects;
•  Produce accurate information and reports for weekly/ monthly meetings.
• Participate in team, departmental and corporate project and planning processes as required.

Required Knowledge, Skills, and Abilities