Job Description

Due to a review of the structure of the exams service, three new full-time posts have been created. These roles support delivery of the examinations and mitigating circumstances services. The exams service spans across core stakeholders including Colleges, departments, students and central offices and these roles will interact with all.

The work is varied, and key responsibilities include:

• Supporting the annual cycle of activity relating to examination and/or reasonable adjustment delivery
• Acting as the first point of contact for examination/reasonable adjustments and related enquiries
• Liaising with department administrators on the publication of exam result data
• Delivering exam access arrangements and adjusted modes of assessment (reasonable adjustments)
• Administering the day to day running of examinations and reasonable adjustments
• Ensuring confidential information is stored and shared appropriately
• Making decisions regarding applications for exam access arrangements
• Providing administrative support for examination allowances (post exams)
• Supporting Colleges with guidance regarding examinations, reasonable adjustments and allowances
• Training and coaching other members of the team
• Supporting the exams team or other tasks within the Student Registry if there is demand

In return we offer you:

• A clear training plan, with supportive training delivered by colleagues
• Weekly check in's with your Supervisor or Line Manager and an annual review
• A Personal and Professional development plan for future growth
• Quarterly reviews of your Personal and Professional development plan
• The opportunity to network within the Student Services Centre and with Colleges and Departments across the wider University
• Access to various University training courses
• A supportive, inclusive and engaging working environment

Required Knowledge, Skills, and Abilities

• Are meticulous, accurate, and organized
• Are willing to take on new challenges and responsibilities
• Are quick to adapt to change
• Are highly flexible in approach
• Are able to work under pressure and with a complex workload
• Have good interpersonal and communication skills
• Have the ability to work collaboratively
• Have a diplomatic manner with a wide range of people at all levels
• Are conscientious and contribute to the continuing success of the team
• Are motivated to grow and develop
• Are considering starting or returning to a career in Administration, as full training will be given
• Are returning to the work place having taken a career break
• Ideally educated to A level standard or equivalent (although this is not essential) and have at least GCSE level (or equivalent) English Language and Mathematics