Job Description

Our client, a global professional services business based in Central London are looking for an experienced admin professional to join their sales operations team. The position is initially a mat-cover for circa 9-12 months.

The role will involve dealing with transactional finance, and post sales admin for a large sales team. This will require someone to have strong communication skills and the ability to work at a fast pace.

Below is a breakdown of the roles main duties;

• Order processing according to company policies and procedures.
• Liaising with Sales Managers to organise contracts and set timescales
• Handling queries from sales team and external parties
• Managing the cancellation and refund process for products and services
• Log, escalate and follow up on issues with customer service
• Investigation, allocation and reconciliation of customer payment receipts against invoices
• Data retrieval, manipulation, analysis and presentation
• Database Administration

Skills, knowledge and Experience

• Professional background in Administration, Customer Service, Finance and from B2B industry.
• High level of competency in MS applications, Word, Excel & Outlook.
• Experience of using SAP and or other advanced finance systems.

Required Knowledge, Skills, and Abilities