Job Description

• You will perform all collections activities using systems ensuring that they are managed sensitively, with the best outcomes for customers whilst protecting the commercial interests.
• You will perform all activities and work with external suppliers relating to the recovery of any outstanding debt.
• Negotiate arrangement plans, contract options with customers to facilitate the repayment of outstanding monies.
• You will perform all processes internally and with external lawyers to ensure the best outcome for company, while operating within the legal framework.
• You will support across the department and company where appropriate – collaborate freely with colleagues to ensure the best outcomes for the company, the wider organization, and our customers.
• You will maintain strong and collaborative relations with all relevant stakeholders including the Brand partners and the Dealer Network.
• You will maintain strong supplier relationships, ensuring top performance and that any issues are raised to the Manager.

What is in it for you?
We will offer you a competitive salary and discretionary bonus structure. On top of that, you will be able to join our pension scheme and you will get a flexible benefit pot that can be used to find the benefits that are right for you.

Required Knowledge, Skills, and Abilities

Excellent verbal and written communication skills with the ability to communicate at a high level with company Directors, Solicitors, Administrators and Liquidators. You will have good reporting skills including a sound knowledge of Excel. Proven customer service expertise and the ability to handle difficult telephone calls. You will be commercially aware and demonstrable experience in a similar role is desirable. Being organized and an eye for detail is key to be successful in the role.
Ability to work under pressure, whilst maintaining a high level of accuracy and still able to meet deadlines.