Calculate additional charges, such as shipping costs, to include in invoices
Ensure every invoice sent out is accurate
Resolve billing errors that other staff or customers flag
Keep a record of collecting payments with customer information
Perform any necessary administrative duties, such as auditing customer records
Prepare account statements for customers
Follow up on outstanding payments
Manage customer accounts, ensuring that new customers have healthy credit and that existing customers have settled monthly accounts in a timely manner.
Reconcile a variety of accounts and reports for ensuring accuracy
Research discrepancies in financial information and/or documentation (e.g., purchase orders, vendors, invoices, etc.) for ensuring accuracy and adherence to procedures before processing
Required Knowledge, Skills, and Abilities
3+ years of directly related accounting experience, preferably in a large, high-volume corporate environment
Excellent interpersonal skills
Tenacity
Excellent communication skills
Good negotiation skills
Able to clearly explain financial matters
Business acumen
High attention to detail
Problem-solving skills
The ability to prioritize a heavy workload
Good analytical skills
Computer Skills: MS Office Suite programs, Excel is a MUST