Assistant Accountant
Full-time, Temporary
Job Description
- To check charges for services to be paid are correct and accurate.
- To complete reconciliations sourcing information from a variety of sources
- Deal with queries relating to charges that are queried ensuring timely resolution.
- To produce charges breakdowns and details of charges due when the service users services end.
- Refer any refund due for processing
- Deal with account with a credit balance and any action that is required.
- Deal with correspondence and telephone calls from external customers, their relatives and internal customers in a timely manner
- Updating the Financial and Client Management information systems accurately and in a timely manner.
Required Knowledge, Skills, and Abilities
- Ability to communicate clearly and logically to our customers.
- Patience and understanding especially when communicating with any vulnerable customers.
- Experience of using a case management and finance system.
- Strong numeracy skills, GCSE Maths or equivalent at grade C or above.
- Excellent oral and written communication skills, English or equivalent at grade C or above and able to respond to a range of queries to the standard required in a variety of formats
- Ability to decipher and understand complex spreadsheets.
- Good IT skills encompassing the ability to use Microsoft Excel, Word and Outlook.
Reference no: 107097