Duties of the role include:
- Maintain a clean ledger, minimise overdue debt; and maximise cash receipts
- Prioritise collection activity on the ledger for greatest effect with a particularly focus on those invoices that are most aged
- Ensure payments are allocated to customers account to avoid unnecessary ageing
- Raising and processing credits and debits
- Ensuring payment terms are upheld
- Chasing overdue payments
- General administrative duties as and when required
- Receiving and sorting all invoices
Experience required:
- Experience of working within a customer service/outbound call centre or collections environment
- GCSEs A-C in Maths and English
- Good knowledge of Microsoft Office Package including Excel
- Excellent telephone manner
- Strong communication skills with the ability to communicate effectively with people at all levels
Reference no: 10713
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