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Contract Collections Officer
  • Yorkshire
2 years ago
£ Negotiable
Head of Commercial Fixed Term Contract
Full-time, Contract
Job Description

Duties of the role include:

- Maintain a clean ledger, minimise overdue debt; and maximise cash receipts
- Prioritise collection activity on the ledger for greatest effect with a particularly focus on those invoices that are most aged
- Ensure payments are allocated to customers account to avoid unnecessary ageing
- Raising and processing credits and debits
- Ensuring payment terms are upheld
- Chasing overdue payments
- General administrative duties as and when required
- Receiving and sorting all invoices

Experience required:

- Experience of working within a customer service/outbound call centre or collections environment
- GCSEs A-C in Maths and English
- Good knowledge of Microsoft Office Package including Excel
- Excellent telephone manner
- Strong communication skills with the ability to communicate effectively with people at all levels

 


Required Knowledge, Skills, and Abilities
- Experience of working within a customer service/outbound call centre or collections environment - GCSEs A-C in Maths and English - Good knowledge of Microsoft Office Package including Excel - Excellent telephone manner - Strong communication skills with the ability to communicate effectively with people at all levels

Reference no: 10713

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