Job Description

You will be part of an exceptional field-based team. We need people who can achieve the exceptional by working collaboratively, who can see the world the way our customers see it and ensure that we innovate and plan to stay a step ahead.

This role will work closely with the Senior Management and Sales teams of the Retailer sites in the specified region to provide in-depth strategic Sales Account Management. You will have full responsibility for the ongoing development and growth in all sales areas of the business in both New and Used car finance processes.

You will forge strong relationships with the Retailer Partners in your region with the aim to achieve and exceed performance KPIs, customer satisfaction and development related objectives.

What you’ll do

• Achieve targets for a given period by setting action plans and measureable objectives to maximize sales and volume aspirations
• Drive the Retailers Renewal Program for existing customers and the contract strategy for new customers through robust and effective lead management processes, ensuring performance in these areas is regularly managed to achieve agreed KPIs
• Analyze the data reporting suite and Management Information to work closely with the Retailers to recognize any trends early and offer solutions, share best practice and provide regular detailed updates on performance to identify and develop quality business opportunities
• Drive retailer engagement with all company programmes to achieve the New and Used sales volume/penetration targets
• Provide coaching to the Retailers through regular finance reviews, along with training and development in collaboration with the Head of Learning & Development
• Ensure that Retailers are compliant when promoting finance within regulatory guidelines as determined by the FCA, and understand when to escalate any identified risks in relation to our risk policies and/or regulatory guidelines
• Manage and monitor agreed quality service levels and ensure that processes comply with company procedures to restrict risk

What we offer

• A competitive basic salary including a discretionary, performance-related bonus scheme giving OTE of £54,000 - £60,000.
• Reviewed and benchmarked annually.
• Discretionary, performance-related bonus scheme that rewards you while you help us to achieve our goals
• 27 days holiday per year plus bank holidays, with the option to buy and sell holiday each year
• 35-hour flexible working week with hybrid working in our modern, open-plan office or from home when convenient for you and your family
• Contributory pension scheme with death in service cover

Required Knowledge, Skills, and Abilities

The ideal candidate will be self-motivated and have strong interpersonal skills that would allow you to build key relationships, influence and negotiate at all levels of Management. You will be able to maintain an operational focus and influence on the performance of the Retailers finance sales operations.

You will also have a clear understanding of the current finance and insurance regulatory environment, with further experience in identifying and creating sales processes and recommending process management, ideally from the motor industry.

You will be self-assured and competent in managing and performing in a field-based territory, contributing actively to a high performing team while having the strength to work for long periods on an individual basis.

You will have excellent communication and presentation skills, and be analytical in order to interpret key statistical information to be able to build comprehensive action plans to achieve agreed sales KPI’s.

Working knowledge of the business environment and structure of a Retailer would be ideal, but not essential.