Accounts Assistant
Permanent,Full-time
Job Description
- You will be processing a high number of payments from our customers on a day-to-day basis and meeting stringent deadlines.
- Whether you’re auctioning a request from another team or responding to a customer query, we trust you will use your excellent time-management to positively leave colleagues and customers alike satisfied.
Required Knowledge, Skills, and Abilities
- An ability to respond to a high number of internal and external emails
- Be able to Liaise with customers on the phone and taking occasional inbound calls
- Ability to process customer payments received via BACS, credit card and cheque, and ensure accurate payment allocations.
- Knowledge to set up and see through the direct debit collection process
- Ability to raise customer invoices, credit notes and process refunds
- Experience in daily and month-end balance sheet and bank reconciliations
- Experience in creating and sharing departmental reports
- Willingness to assist the manager with ad-hoc projects, audit queries and internal quality control checks to ensure Company procedures and industry practices are met
- Be able to enter and update customer account data in the CRM
- Happy to support the customer service team with sales invoice-related queries.
- Willing to support the credit control team in issuing statements, payment reminders, and assisting with cash allocations
- Ensuring that general business operations are maintained in an effective, up-to-date, and accurate manner.
Reference no: 107653