Job Description

The Growth Company’s Employment team has an opportunity for an Admin and Compliance Officer to deliver effective administrative support and ensure contract compliance of paperwork and claims ESF contracts.

Key Responsibilities

To maintain paperwork and electronic records in order to ensure a high level of contract compliance and specifically to:

• Audit electronic system against paper system
• Audit paperwork to check for compliance
• Ensure all files are in line with contract KPIs and processes
• Update systems on a monthly basis
• Maintain knowledge on contract changes to KPIs and inform providers
• Check evidence for compliance with contractual requirements prior to submission to funding body
• Support archiving of records
• Work within strict data security protocols
• To provide general administrative support for the team:
• Take telephone referrals and enquiries, ensuring attention to detail and ensure confidentiality and professionalism are kept at all times.
• Work alongside colleagues to ensure compliance with procedures and to ensure that case loads are managed effectively.
• To ensure upkeep of the office appearance, ordering stationary, opening mail, answering the telephone, taking and passing on messages.
• Liaise with internal and external partners as appropriate, via phone, e-mail or fax
• Work to daily, weekly and monthly targets and deadlines.
• To communicate information in both a professional and informal manner to the general public.
• Ensuring the smooth running of the office by efficient and effective time management of ones own work.
• Raising payments and purchase orders using internal financial systems.
• Working on and communicating with internal finance department systems and processes
• Additional responsibilities for other key tasks within the contract.

Key Benefits include:

• 25 days annual leave plus bank holidays, with the opportunity to purchase up to 10 additional holidays per year pro rata to the start/end date
• Contributory pension scheme
• Up to two days’ paid leave to volunteer at a charity of your choice through our Volunteer2Day scheme
• Extensive learning and development opportunities including courses, staff mentoring and apprenticeships and wellbeing programmes together with a range of other benefits.

Required Knowledge, Skills, and Abilities