Maintain accurate records and manage an account portfolio
Respond promptly and completely to a variety of queries
Communicate effectively with patients, clients and industry workers via telephone and email
Required Knowledge, Skills, and Abilities
Minimum of one year's office experience, ideally from a similar role
The ideal candidate should possess good time management skills, an excellent phone manner and maintain excellent working relations with management, clients and colleagues
High level of attention to detail
Competent knowledge of Microsoft office programs - particularly Excel
Excellent written and verbal communication skills
Organized and hard working with a professional telephone manner
The ability to work under pressure and to meet deadlines