Chasing outstanding commission invoices by letter, telephone and email - In line with agreed Credit Control Procedures.
Circulating chasing letters and correspondence to property manager on fully managed lets.
Liaising with landlord and/or office manager regarding bad debt and instructing client accountants on raising credits and invoices.
Working in line with the renewals and front office administration to ensure any updates regarding payment schedules are addressed with addendums issued.
Generating landlord bad debt reports.
Agreeing and administering payment plans
Liaising between front office, property management, landlord and tenant to resolve any issues and agree a way forward.
Required Knowledge, Skills, and Abilities
Credit Control
Lettings
Management Accounts
Property
Good communication skills, both written and oral.
Experience in a lettings agency as a client accountant.
Ability to resolve client queries professionally and politely.
Have an eye for detail and can work on own initiative.
Ability to work as a team and bond with other staff members.
Good Excel skills to basic level.
Minimum six months accounting experience in a similar role would be preferable.