Job Description

The successful candidate would be responsible for the following main functions:

• Managing daily referrals from GPs and arranging appointments for patients
• Answering all inbound telephone call
• Issuing appointment and collection letters
• Managing stock in and out of the centre, updating the central database accordingly
• Liaising with Head Office in relation to patient orders and deliveries
• Preparation of the clinics, ensuring all patient orders are ready for the appointed collection time
• Ensuring that all administration is dealt with efficiently and accurately and that all systems are up to date and maintained at all times
• Ensuring all clinics are optimised with patients and to deal directly with the patients for any queries or complaints
• Complying & adhering to the company H&S policy & procedures

This post will require the successful applicant to be self-motivated with strong organisation and administration experience. It is also desirable, but not essential, that the right candidate has experience of administration within a healthcare environment.

Required Knowledge, Skills, and Abilities