You will be working with a friendly team, who are responsible for ensuring that payments are collected in line with agreed terms.
Working with both commercial businesses and consumers, you will contact debtors to understand why payments have become overdue.
You will work closely with customers, and other internal departments to resolve any queries or disputes.
Other duties will include accurately updating customer accounts, correctly allocating payments and assisting with the monthly reporting.
Required Knowledge, Skills, and Abilities
Finance
Credit control
You must enjoy dealing with customers and have a confident telephone manner. Previous experience of working in a credit control, collections, customer service or finance role is highly desirable.