Job Description

KEY ACCOUNTABILITIES:

• To minimise overdue, non-payments and the risk of bad debts so that business cash flow performance is maximised.
• Proactive chasing of debt becoming due or overdue.
• Effectively resolving payment disputes without adversely affecting customer relationships.
• Regular monitoring of customer payment performance and credit limits
• Exercise control over the sales order release process for orders on credit block. Ensuring all transaction outside of authorised credit limits are properly authorised in accordance with the credit control policy
• Frequent distribution of customer statements.
• To communicate collection performance and bad debt risks through regular meetings and interaction with Account Managers and the wider business team.
• Manage the collection and processing of customer payments so that open balances are accurate and up-to-date.
• Daily download of bank statements and posting of transactional activity onto SAP.
• Allocation of incoming receipts to clear open customer items and minimise un-allocated receipts.
• Identifying mis-routed funds and following the appropriate course of action to transfer the funds to the correct account.
• Receipt and filing of customer remittance advices.
• Reporting of monthly debtor and payment terms information in a timely and accurate manner.
• Producing debtor related reporting for the bank
• Producing payment terms report & DSO report
• Provide information into the monthly debtors meeting, including:
• Overdues
• Debtors information by sales manager
• Due debt %
• Debtor issues for discussion
• Responsible for the monthly reconciliation of the trade debtor ledger and revolving debt facility bank accounts.
• Ensuring all ledger balances are understood and the debtor ledger is reconciled to the general ledger control account.
• Ensuring all cash, interest and bank charges have been posted and reconcile between Facflow Statements and general ledger control account in SAP.
• Posting of payments and interest in relation to RBS terms loans and reconcile between Facflow and general ledger control account in SAP.
• Responsible for the daily billing runs.
• Process all billing runs in SAP
• Monitoring the billing due list, working with the CSG and account managers to ensure pricing is done in a timely manner.
• Responsible for cover of purchase to pay activities.
• Work closely with the purchase to pay controller providing cover for all activities.
• Responsible for Master-data maintenance.
• Create and maintain master data records for customers within SAP,
• Maintain customer credit limits via the Credit database, the customer database and SAP.
• Responsible for the maintenance and operation of the Rebate and commissions payment systems.
• Create and maintain rebate / commission master data records for customers and agents within SAP and maintain applicable rates
• Action payments /releases as advised by the sales managers.
• Calculating and ensuring timely payment of commissions due.
• Responsible for General Accounting activities.
• Carry out general accounting activities, such as sundry sales invoices, submission of weekly / daily invoice listings for the revolving debt facility, process employee expenses.

REQUIREMENTS

• Level of education & Experience in general.
• The job holder is expected to have 5 GCSEs grade C or above or NVQ equivalent qualifications, including Maths and English.
• It is essential that the job holder has experience of operating in a customer facing role, ideally within a Credit Control or related function.
• Excellent telephone manner.
• Knowledge of Accounts Receivable and Credit Control processes and controls.
• Basic SAP working knowledge - or similar ERP system exposure.
• Basic MS Excel and MS Word skills.
• Strong interpersonal skills and concern for impact - when dealing with customers and Account Managers
• High degree of tenacity - to resolve completely any issues which impact on cash collection.
• Efficiency orientated - as the role requires the handling and processing of large volumes of data.
• Flexibility (as part of small, stand-alone finance team).
• Inquisitive and thorough
• Ability to work within stringent deadlines.

Required Knowledge, Skills, and Abilities