Duties:
To provide an on site (and occasionally on-call) cashiering facility for patients and staff, focused upon the highest standards of customer care, professionalism and objectivity.
• Ensure sound financial stewardship and probity over the assets and liabilities of the Trust by ensuring adherence to the relevant minimum standards as specified in the AGS (Annual Governance Statement) and relevant internal and external audit standards.
• Ensure that monies are banked in accordance with the Trust's policies, regulations, procedures and timescales, and that incoming monies are checked against relevant supporting documentation. To ensure that monies received are correctly recorded on the Cash Management System, and that receipts are correctly issued where required. To ensure that paying in documents are correctly prepared and reconciled to relevant records, and that documentation is correctly filed. To ensure that cash handling, security and confidentiality procedures are followed at all times and to manage Trust change machines. To collect cash from tills in pharmacy with security and catering monies from the night safe/deliveries, direct to cashiers, ensuring that they are correctly processed.
• Detect and prevent fraud by ensuring that existing systems for preventing fraud are evaluated. To ensure that areas of potential fraud within the system are identified, and that recommendations for the prevention of fraud are made to the Senior Cashier.
• Maintain the accounting system for dealing with patient properties and monies. To ensure that this is reconciled on a regular basis to underlying records, and that appropriate and adequate security over third party property and assets is maintained at all times. To return property to patients on wards at discharge and to handle patient finances whilst in hospital
• Monitor and maintain security in the workplace in the absence of the Senior Cashier by ensuring that organisational security procedures are carried out correctly, and that security risks are correctly identified. To ensure that identified security risks are remedied or promptly reported to the correct authority.
• File information and source documents in accordance with Finance Directorate procedures, ensuring that stored material is in good condition and readily retrievable to resolve any queries that may arise.
• Manage and maintain a bereavement service including interviewing relatives, dealing with solicitors and funeral directors. To deal with patient property. Also to deal with unclaimed property in accordance with Trust Policy.
• Assist in managing the interface with patients and staff ensuring all requests are completed. To manage situations where individuals become aggressive and abusive and to involve the Senior Cashier or other managers as appropriate.
• Manage the process for the reimbursement of Hospital Travel costs, ensuring claims are in line with national guidance, checking to source documents and to resolve queries as appropriate. To process any taxi/escort invoices for action by Accounts Payable after authorisation is confirmed with the consultant concerned.
• Attend as required out of normal working hours to provide discharge cover or for emergency purposes (ie MAJAX or Police).
Skills required:
In return for your hard work and commitment, NHS Professionals (NHSP) can offer you some fantastic benefits: –
Reference no: 11007
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