Prepare and analyses management information, including financial reports , recommending actions as appropriate.
Maintain, develop and review business support systems, processes and procedures to secure a quality, cost effective service and continuous improvement. Service Delivery
Deliver a range of specialist services advising and assisting customers in area of expertise, to maximize service quality, efficiency and continuity.
Maintains knowledge of the organization’s current systems, policies and procedures.
Resolve issues and queries independently, recommend alternative solutions if unable to assist, and ensure efficient, day-to-day customer service is delivered.
Monitor service objectives and standards within own area of work to ensure effective service delivery.
Plan and priorities own work activities for the months ahead, to ensure operational efficiency. Respond effectively to changing demands, adjusting priorities as needed.
Required Knowledge, Skills, and Abilities
Financial Accountant; reconciliations; local government