Job Description

The Role
As a Renewals executive you will need to manage the provision of insurance cover for existing customers in a customer focused and compliant manner and within agreed service standards and timescales, be able to manage the renewal, and lapsed policy processes ensuring that all customers are dealt with in a professional manner within the remit of the compliance procedures, make sure that all inbound or outbound calls are answered and be able to utilise communication and negotiation techniques to explain the features and benefits of our products, to internal and external customers. Develop internal awareness and opportunity to generate business.
The Person
To be successful in this role you must have excellent customer service skills, strong communication skills, be able to work under pressure, have excellent attention to detail and be organised.
You must have at least 2 years’ experience of working within the insurance industry and have a general interest in developing your career.
It would be desirable if you are CII qualified or working towards the qualification and have experience using Acturis.

Required Knowledge, Skills, and Abilities

You may have experience of the following: Renewals Executive, Renewals Advisor, Account Handler, Account Executive, Insurance Advisor, Insurance Broker, Insurance Sales, Commercial Insurance, Commercial Lines, Business Development, etc.