Job Description

We currently have an exciting opportunity for a Coantract Administratorin our Head Office in Ruislip.

As a Contract Administratoryou will provide a high quality, professional administrative support to the business. You will work alongside the Operations and Business Support teams to maintain administrative systems, ensuring compliance with legislation and company procedures.

KEY RESPONSIBILITIES:

GENERAL ADMINISTRATIVE CONTRACT SUPPORT

- Reporting any absences/lateness of engineers to the Contract Manager

- Pick up call outs and overnight issue's and ensure completion of job and relay updates to customers and

Contract Manager

- Manage call out rota's and weekend works

- Raise new calls through the ABM portal in accordance with SLA's

- Raise quotes from customers with accompanying purchase orders, ensuring the required labour is

allocated

- Book engineers onto site by liaising with Customers

- Plan engineer's jobs for the following days' work, communicating this to relevant parties

- Assign subcontractors and provide confirmation of their attendance to site

- Ensure all job updates are relayed clearly back to the customer, through liaison with engineers

- Updates on web portals

- Review WIP and follow-ups on a weekly basis

- Prepare all monthly customer valuations and site / customer specific invoicing schedules

- Prepare reports of completed jobs as 'ready to invoice', and send in correct format to billing clerks

- Review PPMs, assign and book in with customers for site access (with relevant subcontractor liaison)

- Answer switchboard calls and respond to general queries in a timely manner

- Provide administrative cover during absences and break periods (incl external site based admin)

- Review helpdesk in-box regularly throughout the day

- Prepare manual and automated reports, incorporating excel, pdf documents and tables/graphs for the

Contract Manager

Required Knowledge, Skills, and Abilities

Excellent communication skills, Excellent IT (MS office) and data entry skills, Ability to work effectively independently and in teams, Excellent attention to detail / accuracy, Strong desire to achieve results, Ability to work and deliver in a fast paced