Job Description

In this role you will be able to:

• Provide excellent customer service to all queries that are directed to you in a friendly manner, building relationships with customers.
• Able to resolve problems and any customer issues which arise, first time finding the best resolution.
• Follow operational processes, with a strong awareness for accuracy and detail.
• Making outbound calls to customers who are due a Service and/or a MOT to make appointments for the Service Department
• IT Literate.
• A Valid UK Driving License.

Ideally you will demonstrate the following:

• Have experience in a previous Telesales role
• Motor Trade experience

Required Knowledge, Skills, and Abilities