Job Description

I'm looking for an experienced Administrator who has an understanding of the billing process.

The main purpose of this role is to ensure that all invoices are issued to customers in a timely and accurate manner. Your main duties will include but not be restricted to:

• Maintaining and Updating records in our core billing database

• Data Entry of meter reading

• Keying Contracts

• Onboarding Customers

• Customer Interaction

• Looking after cancellations, updates, changes

• Respond to internal and external customer enquiries in a courteous professional manner

• Supporting the billing and collections team

• Mailbox communications

• General Administration

Required Knowledge, Skills, and Abilities

Previous billing or/and utilities experience is desired for this role but not essential. The right candidate must have good knowledge of Excel and a proven ability to produce effective work within the deadlines. Someone who is proactive, diligent and can take ownership of their daily tasks.