Job Description
The successful candidate would be responsible for the following main functions:
- Managing daily referrals from GPs and arranging appointments for patients
- Answering all inbound telephone call
- Issuing appointment and collection letters
- Managing stock in and out of the centre, updating the central database accordingly
- Liaising with Head Office in relation to patient orders and deliveries
- Preparation of the clinics, ensuring all patient orders are ready for the appointed collection time
- Ensuring that all administration is dealt with efficiently and accurately and that all systems are up to date and maintained at all times
- Ensuring all clinics are optimised with patients and to deal directly with the patients for any queries or complaints
- Complying & adhering to the company H&S policy & procedures
This post will require the successful applicant to be self-motivated with strong organisation and administration experience.
Required Knowledge, Skills, and Abilities
It is also desirable, but not essential, that the right candidate has experience of administration within a healthcare environment.