Job Description

What you’ll be responsible for as a Merchandising Admin Assistant on Home:

• Generate daily and weekly reports
• Action issues from Back to Basics report and respond to CRM’s within the agreed SLA’s
• Action department cancellations
• Identify, TF issues
• Manage customer expectations though accurate and timely communication with CSO
• Maintain delivery dates due to warehouse issues, trading conditions, supplier issues etc. as identified by Team
• Raise and maintain PO’s identified by Team
• Ensure ‘general housekeeping’ to maintain the integrity of the order file
• Ad hoc duties are also an essential daily part of the Merch Admin role as you are providing full administrative support to the Merchandising team

Required Knowledge, Skills, and Abilities