Office Administrator: A highly motivated and organised Administrator with strong attention to detail is required to provide accurate and timely administration and excellent customer support to a long established SME sized business providing pest control services to high profile businesses in London.
Reporting into the Office Manager the Administrator will be part of an office-based established administration team. The admin team ensure that the customer service experience is exceptional from start to finish. Planning and communication are key at all stages to ensure that a consistent, customer service lead, attitude is paramount at all times. The department must be consistently retaining business, ensuring that all duties are carried out within the required timescales, and that attention to detail is 100% at all times.
Key responsibilities: - Ensure 100% attention to detail when inputting information - Build Relationships’ with existing and new customers - Ensure accurate and timely processing of all contract related information - Management of contract appointments to ensure service and contract standards are met. - Ability to work closely with and help organise the team of field service engineers - Ordering relevant stock and monitoring of stock room - Processing of routine admin functions - General office duties as necessary - General Health and Safety in the office
Skills & Experience: - Solid administrative experience essential - Experience in facilities management would be an advantage - Experience of administrating for field based staff preferred - Excellent attention to detail - Team player as well as being able to work independently as required - Proven track record of working to and achieving deadlines - Can do attitude - Driven and motivated to achieve - Excellent communication both verbal and written, with strong ability to communicate at all levels internally with all staff and externally with both customers and third party suppliers. - Being able to multitask is essential
This is a great opportunity for a proficient, trustworthy Administrator to join a thriving established business.