Job Description

Responsibilities of the job include:

• Customer investigations, trending and response for retailers and direct to customer.

• Provide a launch, withdrawal and management service for QMS documentation.

• Actively participate in the management (and completion of) traceability challenges, mass balances and product reviews, coordinating all departments during external audits and presenting information to the auditor within the designated timeframe.

• Ensuring regulatory Food Safety standards and 3rd party auditing standards such as BRC and IFS are met by managing the Internal Audit system, identifying and publishing areas of non-conformance against third party standards.

• Ensure Pest Control non-conformances conducted by the 3rd part contractors are distributed, actioned and closed out in a timely manner.

• Conduct investigations as requested by the Technical Director or delegate.

• Identify areas for improvement within the factory environment, working alongside production to ensure Food Safety and Quality is maintained at all times.

• The scheduling of external audits and co-ordination of gathering evidence to close out any non-conformances in accordance with the agreed timescales.

• Respond to general customer and sales support queries

• Create production recipes as received by the NPD lead, maintaining the Recipe databases accordingly.

• The creation and withdrawal of QAS sheets for production based on new NPD and delisting of products as instructed by Senior Management.

• Ensure Pest Control non-conformances conducted by the 3rd part contractors are actioned and closed out in a timely manner.

Qualifications and training:

• A minimum of level 3 Food Safety certification or minimum 3 years within the food industry in a similar role 

• Experience of internal auditing against customer and 3rd party accreditation standards.

• Introduction to HACCP

• Good level of English and Maths

Shift and rate of pay:

Monday - Friday 8:00 - 17:00

£24000 per year

it's a full time, permanent position.

Required Knowledge, Skills, and Abilities