Job Description

• Providing a clerical and secretarial service for all activities of the home, including promotions
• Taking minutes of meetings (including investigation and disciplinary meetings)
• Handling sales enquiries
• Maintaining staff records and carrying out pre-employment checks
• Collating staff working hours to ensure that staff are paid correctly
• Controlling petty cash, including balancing spend and requesting top ups
• Processing invoices on a weekly basis, checking supplier statements and raising queries as necessary
• Sending out sales invoices to local authorities
• Maintaining resident’s monies
• Meeting and greeting visitors to the home
• Answering the telephone and re-directing calls as appropriate

Benefits:

• 5.6 weeks holiday.
• Exemplar rewards – retail discounts and vouchers.
• Pension plan.
• Free car parking.
• Outstanding career progression.
• Comprehensive 2 day induction program.
• Opportunity to progress and complete NVQ qualifications.

Required Knowledge, Skills, and Abilities

In order to be effective in this role, you’ll need to have great communication skills – both written and verbal – and be able to liaise with people at all levels, including staff, visitors and service users. A good working knowledge of Microsoft Office packages including Outlook, Word and Excel is required. We expect that you’ll have had some previous administration/secretarial experience previously, and if you’ve worked in a care/nursing home environment that would be beneficial but it’s not essential. You’ll need to be able to produce work to a high standard, with minimal errors, so an eye for detail and accuracy is an absolute must, as is an ability to work to tight deadlines. Ideally looking for someone who has previous experience in an office manager role.