Job Description

The ideal person for this role will be someone who can pick up and work with new technology systems, and is able to record, maintain and manage the information with various ICT systems, as well as working with this data to see it output into various other forms (including Excel & Word)

Your normal day to day duties will consist of;:

• To providing and carrying out administrative support to the Repairs team across the group.
• To be responsible for recording, maintaining and managing, timely and accurately the updating of information into ICT systems, including but not exhaustively invoice matching, raising EBIS orders, updating QL with completion and SOR information, saving to Documotive, updating various Portals including Lex, Masternaut, Wolseley and our workwear supplier.
• To order and co-ordinate delivery of workwear including all associated tasks for users across the group for Repairs. Ensuring the right garment is ordered and delivered within agreed SLA timescales and is delivered right first time.
• To order, raise and arrange (via a FM helpdesk) repairs for THG offices across the group including liaising with colleagues and other services areas and contractors as necessary to ensure the repairs are carried out within agreed timescales.
• To liaise with colleagues, contractors and managers to support the resolution of any issues that require specialist expertise including ordering goods, services and supplies and facilitating delivery/access as necessary.

As an equal opportunities employer, we welcome people from all backgrounds to join the team, and we offer great flexibility and benefits to support you throughout your career with us, including:

• Up to 32 days holiday, with the option to buy or sell extra days
• Excellent pension scheme
• Company sponsored cashback health plan
• A range of voluntary tax efficient benefits including Cycle to Work, TechScheme and preventative health screenings
• Access to thousands of retail and leisure discounts
• Access to a range of financial wellbeing products including low interest loans, savings and financial education
• A wide range of personal and professional development opportunities

Required Knowledge, Skills, and Abilities

Experience of having worked within an office environment Experience of using varied ICT systems, to input data as well as provide performance data output afterward Experience of working unsupervised, and using your own initiative, as well as taking ownership of problems and solving them promptly wherever possible Experience and the ability to keep accurate records and data, in both an organised as well as accessible manner Experience of organising and planning your own workload, with an ability to prioritise tasks to be able to meet various competing deadlines