Job Description

We are seeking a Warranty Administrator to join Marshall’s Mercedes-Benz dealership in Blackburn and assist in providing a high quality service for our customers.

 

Responsibilities

• Ensure the accurate and timely completion of all Warranty and department administration
• Achieve all allocated objectives for the department and operate within the law at all times
• Approach all tasks from senior management eagerly and cooperate fully when requested
• Plan ahead and manage time carefully to ensure all tasks are achieved within the agreed time scales
• Greet customers and visitors prompt, courteously, and professionally
• Ensure all Group, Manufacturer, policies and practices and Statutory Legislation are strictly adhered to
• Develop and maintain professional working relationships with all customers, dealership colleagues, suppliers and external representatives
• Remain professional, calm and positive at all times

Required Knowledge, Skills, and Abilities

Excellent relationship building skills Ability to lead and train a team A positive, can-do attitude Outstanding organisation and time management skills Computer skills A friendly and approachable manner The ability to learn fast and on the job