Job Description

The staff are recognized for their hard work and the College offer a wide range of employee benefits such as, free onsite staff car park, generous holiday entitlement, a significantly enhanced occupational pension scheme, free use of the College gym, cycle to work scheme, plus many more.

The College has an opportunity for an Administration Officer to join the support staff team. The Front Office is the first point of contact for students, parents, visitors, deliveries, post etc., and as such, it is of paramount importance that a professional appearance and demeanor is maintained.

No two days are ever the same; the team provides invaluable support all across the College and can be asked to assist with a multitude of tasks. There are high levels of trust placed in the work that the Front Office delivers, and the team works to high standards therefore candidates must be dependable, reliable, organized, accurate and adhere to confidentiality.

Mornings are generally the busiest time of the College day, with many visits to the office by students/staff/visitors, as well as many phone calls, so somebody who is adept at being able to switch between tasks will thrive in this role. There are generally a lot of metaphorical plates spinning at once, so a cool, calm and collected manner as well as a positive, friendly and sunny disposition will go a long way to protect the spirit of the whole team. Some situations may be more difficult in nature to deal with than others, and so compassion and resilience are also key attributes of the successful candidate.

We encourage adaptability and a flexible approach, and in return hard work will be rewarded. Potential is recognized and will be nurtured; we embrace a willingness to learn new skills. Initiative is encouraged and your voice and views will be listened to and taken on board. Enthusiasm is key, along with care and. Success comes from doing a task in a timely manner to a high standard.

Required Knowledge, Skills, and Abilities

The right person will have excellent communication skills – both written and verbal - with a clear customer service focus, and great time management skills along with the ability to prioritise the ever-changing workload. A good grasp of the Microsoft Office suite is important to have, in particular Word (the ability to compose and edit documents) and Excel (basic spreadsheet knowledge would be an advantage, but can be taught).