Job Description

Reporting to the General Manager, the Business Support Administrator is accountable for delivering a high level of administration and facilities support to the General Manager, Leadership team and all employees, ensuring the smooth running of the business and facilities. This role is part time (22.5 hour per week, working over a minimum of 4 weekdays) and requires some degree of flexibility to work hours to suit the needs of the business.

Business Support - Duties and Responsibilities

• Providing direct support to the Leadership Team
• Scheduling internal and external meetings
• Co-ordinating visitors (DFS, Customers and Suppliers)
• Arranging accommodation and transport reservations for business trips
• Facilities coordination for new hires, office movements and relocations.
• Central point for the reporting and resolutions of building maintenance issues to relevant contractor/landlord
• Ordering and maintaining office supplies including kitchen and rest room supplies
• Assisting with the facilitation of corporate events e.g. 1/4ly all employee townhalls
• General admin, including scanning and filing Business Support related data and answering telephone calls
• Manage the TeamGuru platform, organizing users, data storage, structure and meetings
• Collection and distribution of incoming and outgoing mail, and mail between buildings
• Ownership of vehicle borrowing process, including key control
• Management and control of keys and access cards and the relevant system or database
• Procurement of furniture and office requirements including negotiation of prices
• Staff event planning and facilitation
• Dealing with building and equipment maintenance contracts and issues as required
• Maintenance of meeting rooms and stocks; providing refreshments and ordering catering as required

Behaviours

• Outgoing with an approachable and friendly personality
• Hard-working, organised and punctual
• Highly confidential
• Motivated and enthusiastic
• Good telephone manner
• Team worker and ability to work under own initiative
• Accurate and consistent performance
• Displays integrity - is sincere in own behaviour and in dealings with others
• Committed to personal development
• Able to work to deadlines and adapt to changing conditions
• Able to generate effective and pragmatic solutions to new situations and problems as they are presented

Experience & Knowledge

• Working in a customer facing / service role
• Working as part of a team and achieving targets
• Good knowledge of Microsoft Applications

Required Knowledge, Skills, and Abilities

Ability to absorb information Good verbal and written communication skills Ability to communicate with a diverse work population Able to adhere to company rules and procedures A good listener Excellent attention to detail Effective time management Ability to deliver appropriate information to the right people