Job Description

• Work with the National Administration Manager to develop innovative and efficient standard ways of working
• Continually assess the effectiveness of processes and procedures reporting back to the National Administration Manager
• Management of local administration team ensuring that the team work together to provide a high quality service to the local offices
• Reviewing, prioritising and redistributing work where appropriate
• Responsibility for high quality work flow and productivity of direct reports, and adherence to agreed ways of working, providing appropriate Management Information as required
• Provide administrative support as required to senior team where appropriate in the offices to include:
• Diary management
• Travel management
• Management of inbox
• Motivate and engage the administration team and ensure ongoing dialogue and feedback
• Identify training and development areas and work with the National Administration Manager to address these
• Pro-actively develop effective working relationships with partners and managers around the office to understand their needs and offer advice and solutions to problems and improve ways of working
• Responsibility for developing and keeping updated the local office page on the firm’s intranet
• Ambassador and champion for agile working, including within the administrative support function
• Assisting with the implementation of national strategies at a local level
• Responsibility for keeping local Business Continuity Plan updated
• Local oversight and coordination of property and facilities management liaising with the Head of Workplace Solutions and Property & Facilities Manager to include:
• Local management of office services in line with agreed national contracts/policies/procedures
• Oversight of facilities maintenance and repair of office equipment (e.g. Photocopies / Printers) in line with agreed national contracts/policies/procedures
• Reconciliation of local budget for office supplies in line with agreed national contracts/policies/procedures (stationery/catering etc)
• Oversight of local application of Mazars’ Health and Safety policy to include:
• First aid and accident reporting book
• Fire Wardens
• Work Station Assessments
• Assist with local IT set up for new joiners as required within the offices
• Provide administrative support as required within the offices

Required Knowledge, Skills, and Abilities

Previous experience in a similar role within a professional service organisation preferred Previous people supervision/management experience preferred Strong organisational and multi-tasking skills Strong consultative skills and ability to influence change and challenge existing procedures Exceptional communication, presentation and interpersonal skills A strong team player who works collaboratively and is a skilled relationship manager Passion for providing excellent client service Flexible with the ability to work effectively under pressure and manage conflicting priorities Strong attention to detail Resilient with a positive, proactive approach Advanced MS Office skills (specifically Word, Excel and PowerPoint)