Job Description

The New Role:

• Ensure that all customer invoicing and account records are accurate, complete and reviewed regularly.
• Ensure that invoices are raised in a timely manner and followed up within deadlines.
• Ensure that any credit notes raised are done so, following the authorisation process.
• Ensure that customer receipts, including BACs, card, cheque and direct debt payments, are posted correctly and in a timely manner.
• Full accountability to ensure full compliance to the running and setting up of the company's debit debt scheme.
• build effective working relationships, with all internal teams - Customer Service and Operations - to establish robust methods to ensure all opportunities are taken to reduce the risk of growing customer debt.
• Set up procedures to chase and follow up outstanding debt.
• Issue customer debt statements and reminders.
• Proactively liaise with customer service with information on companies with outstanding debt - then report on the results and the achievements to recover overdue payments.
• Control placing overdue accounts on stop and the subsequent activities to collect outstanding payments.
• Perform regular reviews of customer accounts - particularly those on hold to ensure procedures are followed.
• Responsible for resolving all relevant customer account queries in a timely manner.
• Work with external debt chase specialists when required.
• Establish and provide regular and relevant reporting on the accounts to help ensure effective control of the company's customer debt.
• Support general accounting activities as required by the Finance Manager and team.

What you will need to succeed:

• Excellent knowledge of basic accounting, including double entry bookkeeping and maintaining all ledgers.
• Cashbook maintain, accounts receivable.
• Proven competence in use of accounting systems, spreadsheets and word.
• Self- motivated, calm professional, who is able to work efficiently in a busy office environment.
• Outstanding attention to detail
• Someone who enjoys building relationships with internal and external parties and whom is skilled in overcoming objections with integrity, resilience and persuasiveness.
• Ability to communicate well at all levels both verbally and in writing.

What you will get in return:

• Competitive salary
• Competitive benefits package
• Free parking
• Performance review scheme and staff development processes

Required Knowledge, Skills, and Abilities

• Excellent knowledge of basic accounting, including double entry bookkeeping and maintaining all ledgers. • Cashbook maintain, accounts receivable. • Proven competence in use of accounting systems, spreadsheets and word. • Self- motivated, calm professional, who is able to work efficiently in a busy office environment. • Outstanding attention to detail • Someone who enjoys building relationships with internal and external parties and whom is skilled in overcoming objections with integrity, resilience and persuasiveness. • Ability to communicate well at all levels both verbally and in writing