Providing and building excellent customer service relationships both internally and externally, ensuring that you adhere to policy and procedural guidelines
Ensure administration is accurately entered and maintained to ensure customer data is protected
Work with other teams and departments to ensure business objectives are met
Carry out requests in an accurate and timely manner
Undertake any other duties or projects as and when required
Person profile:
Excellent customer service skills
Strong Administration skills
Excellent communication both verbal and written
Ability to plan and organise work effectively
Team worker but ability to use initiative
Good attention to detail
Required Knowledge, Skills, and Abilities
Previous experience working within finance industry Previous Administration experience Previous customer service experience