Job Description

Responsibilities will include:

• Responsible for managing the internal new product development process for designated customers
• Originate a critical path for each project
• Draw up and maintain a project management schedule for each customer project
• Attend weekly cross-functional meetings to provide regular updates and highlight potential issues. Liaise with the relevant business functions to ensure trials are carried out correctly.
• Liaise with customer contacts to ensure project progression
• Raise relevant internal documentation, ensuring their timely completion and sign-off
• Communicate with the customer, their agents, artwork houses and other parties to meet all the requirements for the completion of artwork
• Co-ordinate and manage the artwork process, communicating with the customer, their agents, artwork houses and other parties to meet all the requirements for the completion of artwork. Supply relevant documentation to the customer as required
• Represent the company at artwork meetings and passes on press
• Attend first production runs and prepare customer samples where required
• Attend project meetings with customer where required
• Organise samples
• Manage the administration for opening new customer accounts
• Organise the administration for managing and maintaining the customer price file
• Support the Senior Business Manager with the analysis of routine business data
• Material and finished goods stocks
• Stock movements and transactions
• Accounts receivables queries
• Provide customer contact at times of Senior Business Manager unavailability e.g. travelling, meetings, holiday etc
• Support the Senior Business Manager with general customer administration
• Coordinate customer raw material requirements and customer promotions with Supply-chain
• Manage customer contact for ad hoc information requirements and routine messages

 

Required Knowledge, Skills, and Abilities

To be considered for this vacancy, the ideal candidate will have previous experience in a similar role with an appreciation of new product development. The successful individual will be numerate with the ability to understand product costings, and will be able to lead projects ensuring that they are delivered on time and in full.